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 “At The Glass Lift our vision is to change the face of leadership.

Why The Glass Lift

At The Glass Lift we make sure we understand your culture and context and have your goals in mind when we design solutions.

We ask challenging questions with the aim of tackling issues like conflict, competing priorities, unconscious bias, uncertainty, complexity and change.

We enable leaders to think and behave differently in ways that increase their job satisfaction and their organisational performance.

We are experts in assessing for and developing inclusive leadership capability, because inclusive leaders harness the benefits of diversity.

Working with you we find ways to support all people with the potential to lead.

The Glass Lift Founders

Margaret Davies

Occupational Psychologist & Director

Margaret Davies is a registered Occupational Psychologist, respected thought leader and leadership expert. She has extensive experience of facilitating behavioural change in a range of organisations across many industries and sectors. Margaret has a deep academic understanding and practical knowledge of leadership which she applies to developing and delivering a range of leadership interventions. She has a recognised talent for working with organisations to understand their culture and successfully integrating inclusion into high quality leadership solutions.

Margaret is an Associate Fellow of the British Psychological Society, a Trustee for Devon Air Ambulance and has also held roles as an affiliate of Exeter University Business School Centre for Leadership Studies (CLS) and as a business partner of Bristol Business School. She had a successful first career working as a senior marketing manager for a number of large companies including Microsoft Ltd. Margaret’s experience, knowledge and drive gives her a unique insight into how to challenge mindsets and change the face of leadership.

Kaye Welfare

Managing Director

Kaye Welfare has a wealth of experience with a wide range of organisations in the private, public and voluntary sectors. She held senior positions, including Assistant Chief Executive of a successful environmental charity and Chair of Energy Advice South West. Kaye currently holds a Board position as Trustee and Deputy Chair for the Centre of Sustainable Energy, a national charity that aims to reduce fuel poverty and tackle climate change.

Kaye’s involvement in the development and management of successful organisations is due in no small part to her outstanding leadership, collaborative, interpersonal skills and business acumen.  She brings all of this and her enthusiasm for equality and inclusion to her role as Managing Director of The Glass Lift. Kaye uses her practical experience of leadership to challenge and guide The Glass Lift team of Psychologists to ensure all our leadership solutions are grounded in a realistic and business-like knowledge of leadership in the workplace. She enjoys motivating and encouraging all individuals to reach their full leadership potential.

The Glass Lift Team

The Glass Lift works with leading Occupational Psychologists, Organisational Development practitioners and academics to design and deliver our wide range of leadership interventions.

Our team has the expertise to understand our clients’ cultures and meet their diverse needs and challenges.

Our experience includes research, consulting, designing and delivering large scale projects for global and national organisations, including companies in the IT sector, telecoms, media, energy, finance, hospitality, retailing, health, local government, charities and higher education.

We are interested in speaking to organisations and networks who are committed to inclusion in the workplace and changing the face of leadership.


The Glass Lift is an Institute of Leadership and Management (ILM) Approved Centre.

Our leadership development programme members may opt to gain ILM Level 5 Certificate in Leadership and Management. For more information about ILM contact The Glass Lift or  visit

The Glass Lift Associates include Occupational Psychologists and members of The British Psychological Society.

If you are an Occupational Psychologist or Business Psychologist interested in working with The Glass Lift contact us for an initial discussion.